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Digital Aggression Accusations Require Guidance: Addressing Online Harassment

Digital aggression beyond verbal hostility: Requiring psychosocial support for online abuse

Guide for Hate and Cyberbullying Victims Offered by Elly Advisory Center
Guide for Hate and Cyberbullying Victims Offered by Elly Advisory Center

Digital Aggression counseling sought amidst rising instances of cyberbullying and online harassment - Digital Aggression Accusations Require Guidance: Addressing Online Harassment

The Thuringian counseling center, Elly, is experiencing a significant uptick in requests for help related to digital assaults on the web. "Although we don't maintain a total surveillance system," explains project leader Berna Uluçay, "it's evident that the demand for assistance in this area is escalating." Elly specializes in digital harassment, but — for now — shies away from addressing other forms of online aggression. Uluçay proposes that further refinement of the Elly concept may be necessary, focusing on additional staff and long-term finances.

Individuals suffering from digital violence are increasingly approaching Elly. A case in point, a mother dealing with her daughter's compromising photos being distributed online, or instances of stalking across social media platforms like Facebook or Instagram. Elly strives to aid them. However, gender-specific digital aggression or the implementation of AI technologies is beyond the purview of their current work.

A burgeoning form of digital violence involves the creation of deepfakes, where women are unknowingly inserted into sexually explicit videos using artificial intelligence without their consent. The Thuringian Left faction recently warned of a new tier of assaults on the web and urged action against this developing trend.

Last year, Elly served 103 individuals in Thuringia, including several local politicians. In 33 instances, the helpline required multiple consultations. Elly is backed by the State Prevention Council, housed within the Ministry of the Interior. The center employs five professionals at present.

  • Deepfake
  • Uptick in requests
  • Digital assault
  • Erfurt
  • Women

Deepfakes require a multifaceted response to effectively assist victims. Key components of this approach include:

Psychological and Peer Support

  • Immediate Mental Health Interventions: Counseling provides immediate psychological support tailored to alleviate the unique distress caused by deepfakes. Trauma counseling is often necessary to address symptoms such as anxiety, depression, and post-traumatic stress disorder.
  • Peer Support Initiatives: Organizing peer groups offers a safe space for victims to share experiences and strategies for coping.

Legal and Advocacy Support

  • Legal Counseling: Guidance helps victims understand how to report deepfake content, take legal action, navigate privacy protection laws, and manage their damaged reputation. Legal services can also include assistance with civil or criminal proceedings.
  • Coordination with Authorities: Counselors collaborate with law enforcement and social media platforms to expedite the removal of harmful content and prevent additional dissemination.

Education and Prevention

  • Media and Digital Literacy Training: Programs aim to teach victims and the broader community how to spot deepfakes, safeguard their personal data, and grasp the ethical implications of digital manipulation.
  • Empowerment Workshops: Workshops focus on digital self-defense, building resilience, and assuming control over one's online identity.

Restorative Justice and Community Engagement

  • Restorative Dialogue: Some approaches encourage dialogue between victims, perpetrators (if identified), and the community, with the goal of restoring the victim's dignity and minimizing recurring exploitation.
  • Community Awareness Campaigns: Raising awareness about the consequences of deepfakes can mobilize community support and reduce stigma for victims.

Systemic and Policy Measures

  • Safe Reporting Mechanisms: Confidential reporting channels ensure that victims can report incidents without fear of reprisals.
  • Policy Advocacy: Advocates push for updated school, workplace, and public policies that address deepfake-related harm and supply clear protocols for prevention, detection, and response.
  • Cross-Sector Collaboration: Collaboration between mental health specialists, lawyers, law enforcement, and technology providers is vital for delivering effective assistance.

Of relevance to the Elly counseling center, they likely incorporate many of these tactics, concentrating on personalized counseling for women, legal guidance, and empowerment initiatives, according to German and EU norms for digital abuse prevention and victim support. As the European Parliament's recent revisions emphasize, counseling centers must adapt to AI-generated online harms and offer comprehensive support, both online and offline.

  • The Elly counseling center, in light of the rising demand for assistance in navigating digital assaults, may need to expand their focus to incorporate AI-generated online harms such as deepfakes.
  • As part of their services, the Elly counseling center could provide immediate mental health interventions for victims of deepfakes, creating a safe space for women to share their experiences and cope with the unique distress caused by such incidents.
  • To combat the growing threat of deepfakes, the Elly counseling center could collaborate with law enforcement and social media platforms to expedite the removal of harmful content and prevent further dissemination, in line with the European Parliament's emphasis on adapting to AI-generated online harms.

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